Privacy Policy

Bush Guides Safaris values your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal data.

Information We Collect

  • Personal Information:
    • Name, email address, phone number, and physical address.
    • Payment information (credit card details, billing address).
    • Passport details for booking purposes.
    • Special requirements such as dietary preferences, medical conditions, or disabilities.
  • Non-Personal Information:
    • Browser type and version.
    • Operating system.
    • IP address.
    • Information about your visit, including pages viewed, duration, and navigation paths.

How We Use Your Information

  • To Provide Services:
    • Process bookings and payments.
    • Communicate with you about your safari.
    • Personalize your experience based on your preferences.
  • To Improve Our Services:
    • Analyze website usage to enhance user experience.
    • Conduct surveys and gather feedback.
  • For Marketing Purposes:
    • Send promotional emails about new products, special offers, or other information we think you may find interesting.
    • Use data for targeted advertising on our website and third-party platforms.

How We Protect Your Information

  • Security Measures:
    • We implement a variety of security measures to maintain the safety of your personal information.
    • Your payment information is encrypted using secure socket layer (SSL) technology.
  • Third-Party Disclosure:
    • We do not sell, trade, or otherwise transfer your personal information to outside parties except trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
  • Legal Requirements:
    • We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Your Rights

  • Access and Correction:
    • You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete.
  • Deletion:
    • You may request the deletion of your personal information, subject to legal and contractual restrictions.
  • Opt-Out:
    • You can opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us directly.

Cookies

  • Usage:
    • Our website uses cookies to enhance user experience, gather general visitor information, and track visits to our website.
  • Control:
    • You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Changes to Our Privacy Policy

  • Updates:
    • We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
  • Notification:
    • We will notify you of any significant changes to this policy through email or a prominent notice on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: bookings@bushguidessafaris.com
Phone: +255 764 931 393
Address: Arusha, Tanzania